In accordance with Turkey’s Personal Data Protection Law No. 6698 (“Law”), Nura Istanbul, as the data controller, provides the following information regarding the processing of your personal data.
Your personal data is processed lawfully, fairly, transparently, for specific and legitimate purposes, and in a limited and proportionate manner.
1. How Personal Data is Collected and Processed
Your personal data may be collected through:
- Online participation/contact forms on our website,
- Call center interactions,
- Mobile applications, SMS, and email communications,
- In-person meetings and physical forms.
These data are processed for the purposes listed below, based on the conditions set out in Article 5 of the Law.
2. Purposes and Legal Bases for Data Processing
A. Necessary for Establishing or Performing a Contract
- Updating customer contact information (identity and contact data)
- Processing orders, payments, and invoices
- Facilitating sales of products and services
B. Required by Law
- Issuing invoices in accordance with tax regulations
- Responding to requests from authorized public institutions
- Complying with statutory data retention obligations
- Responding to personal data requests
C. Legitimate Interests
- Maintaining accounting and financial records
- Marketing and promoting products and services
- Managing customer relationships
- Conducting internal business processes
- Ensuring legal, technical, and commercial security
- Auditing and information security activities
- Running campaigns, contests, promotions, and advertisements
D. Necessary for the Establishment, Exercise, or Protection of a Right
- Handling complaints and requests
- Retaining data for potential future disputes
E. Based on Explicit Consent
- Marketing and promotion of products and services
- Sending commercial electronic communications via your preferred channels
- Profiling and analysis to provide personalized offers and recommendations
3. Data Sharing
Your personal data collected for the purposes above may be shared as follows:
- With your explicit consent: To send commercial electronic communications via your preferred channels through Nura Istanbul group companies.
- For legitimate business purposes: With domestic business partners, suppliers, and group companies to perform sales, marketing, and operational activities.
- As required by law: With authorized public institutions and legally entitled private parties.
4. Your Rights Under Article 11 of the Law
You may contact us to exercise your rights to:
a) Learn whether your personal data is being processed
b) Request information if your data has been processed
c) Learn the purpose of processing and whether it is used accordingly
d) Know which third parties your data has been shared with, domestically or internationally
e) Request correction of incomplete or inaccurate data
f) Request deletion or destruction of your data under the conditions set by law
g) Request notification of correction, deletion, or destruction to third parties
h) Object to any automated decision-making processes that negatively affect you
i) Claim compensation if you suffer damage due to unlawful processing
Requests can be submitted to the Nura Istanbul KVKK Officer via:
- In-person visits (with identity verification),
- Notarized proxy,
- Secure electronic signature via registered electronic mail (KEP),
- Regular email.
All requests will be answered within 30 days.
NURA ISTANBUL – Explicit Consent Form
Under this notice, I consent to the processing of my identity and contact information by Nura Istanbul for sending marketing, campaign, promotional, and other commercial electronic communications via my preferred channel, and to sharing this data with Nura Istanbul group companies for the same purpose.
☐ SMS ☐ Email ☐ Phone
Full Name:
Date:
Signature: